Our Approach
For sustained on-the-job performance improvement to occur, organisations need to transform learning from a single training event into an integrated Human Performance Improvement (HPI) system.
Sustained Performance Improvement
An HPI system includes four components that need to be in place for real performance improvement to occur:
- Effective knowledge and skill development
- Integrated tools and processes
- Measurement and feedback to assess performance
- Management alignment to produce results
Wilson Learning has the capability to identify and deliver all of these components into your organisation, or to build on the fundamentals you already have in place.
"ITT Water & Wastewater have been utilising
the services of Wilson Learning for a number of years now. We keep
going back to Wilson Learning when
training needs arise, as we know they will listen to our needs and work
with us to come up with effective solutions that meet our needs. These
guys actually take time to listen to the customer!"
Liz Edgerton, HR Manager Operations, ITT Water & Wastewater.
Approach to Learning
Wilson Learning’s unique inside-out approach to learning is about tapping into existing experiences or knowledge, and enabling understanding and motivation to grow from the inside out. Through this learning, people are encouraged and challenged to develop awareness and gain insights about their thinking and actions.
Human Performance Improvement ensures that learning is applied on the job — that a workplace environment is created where learning is reinforced, measured, enabled, and rewarded.

